Warranty
Guarantee Conditions for Our Products
- Obligation of company for guarantee shall be contingent upon use of product in appropriate and normal conditions of temperature, amperage, voltage, place of installation etc.
- The guarantee is granted to the products of company except for cases of physical impacts, tear, destructive works, damage by rodents, misuse and/or negligence of users.
- End user should notify promptly upon detection of any guarantee covered defect before expiration of guarantee period.
- Guarantee applies only to such defects that at expert’s discernment of the company were occurred before delivery of products to the customer.
- Apparent defects such as scratches, abrasion, swelling, etc. can be accepted before installation and use.
- The guarantee does not apply to damage caused by improper transport, handle or storage by consumers.
- The guarantee is limited to products manufactured by Rasana Cable Co. and expenses to remedy the same.
- The guarantee is effective for 24 months as of the date when the invoice is issued.
- Guarantee is granted to all products of Rasana Cable Co.